FAQs

Frequently Asked Questions

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK. We also offer express shipping options for those last-minute needs. Please note that customized items may require additional processing time.

What is your return policy?

We want you to love your purchase! If you're not completely satisfied, you can return unused items within 15 days of delivery for a full refund. 

What sizes are your planners and journals?

Our planners and journals come in various sizes including A5 (148mm x 210mm) Specific dimensions are listed on each product page.

Do you ship internationally?

Yes, we ship worldwide! International shipping times and costs vary by location and will be calculated at checkout.

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also check your order status by logging into your account.